Our Commitment to You.
MAISON de SABRÉ has a limited warranty that covers manufacturers’ defects for 12 months and monogram defects for 3 months from delivery of item. This warranty covers faults in materials and workmanship that are a direct result of manufacturing processes and does not apply to damage caused by misuse, negligence or normal wear and tear.
Wear and tear is that generated from daily use and can additionally be from coming in contact with abrasive substances, surfaces or chemicals, excessive exposure in direct sunlight, high humidity and temperature extremes.
Pebbled bovine leathers used in the construction of our products are supple materials and as such, creases, variations or irregularities in texture and colour are a natural aspect of leather.
It is at the discretion of your dedicated MAISON de SABRÉ Customer Care agent whether the faulty item will be replaced.
Our Care team is dedicated to you.
Please address all product enquiries to firstname.lastname@example.org