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Contact & FAQ

Email us

info@maisondesabre.com

Do you make phone cases for other phone models?

At the moment, we offer our leather goods for the iPhone models: 6/6s, 6 plus/6s plus, 7/8, 7 plus/8 plus, iPhone X. Samsung models: S8, S8 plus. Subscribe to Maison de Sabré to receive updates on new model offerings.

Will my initials be monogrammed on the product?

Yes, your initials will be personalised with either gold or silver foil as per your order.

Where will my initials be monogrammed on the case?

All initials are monogrammed centred, and in the upper third of the phone case. See photo for reference.

Do you offer any payment plans?

We currently offer AfterPay to all of our Australian customers.

What payment methods do you accept?

We accept Visa, MasterCard, Apple Pay, American Express and PayPal.

Do you offer international shipping?

Yes! Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia.

We take every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.

When will my order arrive?

All orders placed before 9:00am AEST (Monday-Friday) will be dispatched within 1-4 business days. Processing times can vary during seasonal periods.

All Australian orders are sent via Australia Post and will have the option of either Free Standard Shipping (4-6 business days), or Express Shipping (1-2 business days). 

Can I cancel my order or change my address?

As we process all orders immediately through to our warehouse, we do not accept any cancellations or changes to orders placed. Please take care to double check your details before you complete your order.