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Refund Policy

If you change your mind, you’re welcome to return your purchase within seven days of delivery of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Under no circumstances will monogrammed or customised products be accepted for return due to change of mind. We do not refund or exchange monogrammed or customised products unless the item is faulty. 

If your product is faulty or damaged in transit MAISON DE SABRE will repair or replace your product as necessary, free of charge. Items that are damaged as a result of normal wear and tear are not considered to be faulty.

Please email info@maisondesabre.com with your order number for returns.